Thursday, December 5, 2019

Essential Skills for Leadership Effectiveness †MyAssignmenthelp

Question: Discuss about the Essential Skills for Leadership Effectiveness. Answer: Introduction The main objective of this task is to describe the literature in detail on the diversity management and culture in the workforce in order to evaluate and know the breadth and complexity of diversity issues in the workplace. The paper also explains that how favorable culture helps in improving and enhancing the efficiency and effectiveness of the workers as well as organization. To accomplish the long term mission and vision, diversity management, culture and training and development coaching provide support to the workers at the workplace. The concept of workforce diversity and culture has been discussed in last five decades. The diversity management and favorable culture are liable to resolve and handle the personal issues of the workers. A better understanding of this concept will allow the workers in the firm to resolve conflicts and issues within the organization. Furthermore, the paper provides outlines about the performance management and training and development in the organization. In todays modern world, organizations are performing functions and activities in an effective and dynamic way. The performance management is an ongoing process which is used by HRM to improve and enhance individuals and team performance and productivity. By measuring performance of the employees, the organization has been able to provide rewards, incentives and bonus to the potential and skilled employees. It has been observed that workers are the most significant assets of the company. For attaining strategic goals and objectives, improving the performance of the workers is an effective requirement of HRM. For this purpose, training and development sessions are being held by HRM to maximize the potential, experience and skills of the workers. Along with this, performance measurement is essential for the managers to attain best possible results and outcomes in t he marketplace. On the other hand, the paper outlines that how training and development help in improving and developing the effectiveness of the individuals as well as teams. Moreover, training and development is essential to gain competitive benefits and utilize the skills and capabilities effectively (Harzing Pinningtion, 2015). It also helps to make a good financial position in the global market. The high level of motivation can be achieved by providing learning and development coaching to the workers. Further, the paper explains that how the organization can attain success and growth by conducting training and development sessions, seminars within the organization. Further detail of the task has been stated below. Diversity management and culture Diversity may be defined by Sharma (2016) where he said that diversity is an understanding, knowing, accepting and acknowledging differences among the employees in term of ethnicity, gender, disabilities, class and age. Diversity workforce consists of individuals belonging to dynamic culture who have different traits, expectations and desires (Brownkutskovargo, 2018). The employees who come from different backgrounds and countries have different requirements and feel the support to be respected in the workplace. The management needs to know and understand the requirements and needs of these diverse groups of people so as to eliminate employees issues, tensions and conflicts. Sharma (2016) said that Effective diversity management requires a culture which is broad of a work environment that cultivates participation, teamwork, cohesiveness. Olsen Martins (2012) defines that diversity management is the valorization and reorganization of employees differences and issues. Diversity entail s respect and acceptance, as it means understanding and measuring that each person is dynamic and identifying people individual differences (Lin Wu, L. Y. (2014). Furthermore, managing diversity is a planning and initiating organizational systems and practices to handle employees so that potential and effective benefits of diversity can be taken while it reduces negative impact of diversity (Chang, 2013). Globalization is increasing in the world so the companies require more interaction among the employees who have different backgrounds (Jonsen, Maznevski Schneider, 2011). HRM uses several theories to manage diversity management in the organization that has been stated below. Resource based theory: The main objective of this theory is to analyze that how the implementation of diversity affects resources of the company. The four categories of resources encompass financial capital, human capital, physical capital and corporate capital resources. These resources assist and direct the operation of the firm. These resources also help to improve the performance of the employees and firm as well. Olsen Martins (2012) found that diversity management practices help to interact with an innovation and unique strategy positively (Wan, Hoskisson, Short Yiu, 2011). Institutional theory: This theory helps to understand and evaluate the organization structure. In order to understand and analyze the organization structure as it also should be understood the behavior of the workers and organization factors such as laws, rules, legislation, professional and social norms (Brownkutskovargo, 2018). Diversity management improves and enhances the performance and productivity of the employees. As a result, profitability and outcomes of the organization will also be increased. On the other hand, it is noted that culture is the social behavior, rules and norms that are found in human societies. Culture is considered as a heart of every organization. Shahzad, Luqman, Khan and Shabbir (2012) define that organizational culture is a set of shared values, beliefs, norms and values which are often taken for granted, that assist the workers towards rewarding and acceptable behavior. Lovvorn Chen (2011) defines that culture is the collective thinking of minds which helps to create a difference between the members of one group from another. Culture plays a significant role in each and every organization to maintain favorable working environment in the organization. The effective and dynamic culture helps to create the brand image of the company in the marketplace (Ragir Brooks, 2012). A healthy and favorable culture encourages and motivates the workers to stay loyal and faithful towards the management. Unique culture provides a sense of direction and expectations to the employees in order to perform tasks and duties effectively. Hofstede culture dimension model is used by the nations to understand and analyze the different culture of the countries. The effective and unique communication tools can be used to eliminate the culture issues and conflicts (Khana Afzalb, 2011). International performance management, training and development De Waal (2013) defines that performance management is a very vital process of international human resource management which helps to motivate and inspire the employees. Mone London (2018) said that performance management is a means of getting better outcomes and results from the organization, individuals and teams within an agreed planned objectives, standards and goals. Performance management is an essential tool to develop and build competence and commitment of the individuals towards achievement of desired goals and objectives (Francis and Bochie- Mensah, 2012). HR department plays a strategic role in performance management. Human resource management makes effective strategies and policies to evaluate and analyze the performance of the employees. Teeratansirikool, Siengthai, Badir Charoenngam (2013) stated that performance management is a constant process of evaluating, identifying, and rising the productivity and efficiency of the employee and aligning productivity and outcomes with tactical goals of the company. There are five elements of performance management system which include the following: Goal setting theory: This theory is propounded by Edwin Locke in 1968. The theory believes that the individual targets and objectives recognized by an employee play a vital role in encouraging and inspiring him for excellent and greater performance. This is possible because the employee keep following their goals and targets. If these objectives and targets are not attained, either they recover their efficiency or modify the goals and objectives to make them more pragmatic. In this way, performance management leads in attainment of the long term goals and objectives (Lunenburg, 2011)). Expectancy theory: This theory was developed in 1964 by Victor Vroom. This theory suggests that workers adjust their actions and behavior in the firm on the basis of predictable satisfaction. The employees modify their activities and actions in such way which is most likely to lead them to achieve these goals and objectives. This theory believed that performance of the employee is influenced by the expectations concerning future events (Van Ryzin, 2013). Training and development One of the important functions of human resource management is training and development which monitors on the organizational operation and activity aimed at improving and bettering the productivity of individuals as well groups in the firm. It is recognized by several names such as learning and development and human capital development. Sabzian Gilakjani (2013) stated that training and development is a subsystem of a firm which encourages and improves the performance of the groups and individuals as well. Phillips (2012) defines that training is an educational process which includes the sharpening of skills, talents, concepts and knowledge in order to boost the performance and productivity of the employees. Change is one of the significant factors that contribute to the need of training and development. Training and development coaching is provided to the employees for managing the management changes in the organization. There are two methods of training and development through which managers and leaders can improve their knowledge and skills such as on-the-job training methods and off-the-job training methods. On the job training methods: It is an ordinary method of training and development in which training is provided by the trainee to the employees on a specific job. Trainee improves their potential, knowledge and skills which are essential to perform the tasks and duties successfully. On the job methods include job rotation, coaching, job instructions, internship training. On the job training methods increase and enhance immediate productivity and outcomes of the firm as it also helps to optimize the resources of the firm (Topno, 2012). These training methods help to manage the latest trends that are going on in the business world as it also important to eliminate the challenges and issues of the market. Also, it helps to the workers to understand new tasks and projects more effectively and efficiently (Elnaga Imran, 2013). Off-the-job methods: Off-the-job techniques have their own limitations and to develop the performance and productivity of the workers, off-the-job training can also be provided. The techniques and tools which are initiated for the development and improvement of the workers away from the field of the job are called as off-the-job training methods. Training and development plays enormous role in each and every organization. A training program allows employees to improve their skills and knowledge. In this way, training and development helps to address the weakness of individuals (Brown Harvey, 2011). A person who gets training and development coaching is able to perform tasks and duties effectively. Training and development makes aware the employees to understand and know the safety practices and procedures for their basic tasks and duties (Khan, Khan Khan, 2011). Learning and development may also build and develop confidence, loyalty and trust among the workers. Employee satisfaction is one of the significant factors which can be provided by effective learning and development coaching. An employee who feel appreciated and challenged in the firm, he may feel more satisfaction towards their tasks and duties through learning and development. In this way, the company is able to meet its desired goals and objectives in the compet itive market (Tooksoon, 2011). Conclusion On the above mentioned analysis, it has been evaluated that diversity management, favorable culture, performance measurement and training and development are important and vital functions of human resource management. In todays modern world, HRM is becoming an integral part of each and every company. No company can survive its business activities and operations effectively without sustainable HRM. Furthermore, it is noted that success and growth of the firm and employee as well depends on the effective and unique HRM. Various policies, strategies and plans are initiated by human resource management for attaining the better results and outcomes. In addition, they protect the rights of the employees by measuring their performance and providing favorable working environment. On the other hand, HRM conducts training and development sessions to get better outputs and improve effectiveness of the workers. To provide learning and development coaching, various methods are used by HR team wit hin the organization. Learning and development sessions help in reducing and eliminating the cross cultural management issues in the firm. Moreover, it builds and develops positive culture in the workplace. In addition, training and development is considered an important tool that can bring an individual into a position where they can perform their duties and tasks correctly and effectively. Additionally, diversity management plays an empirical role in the organization to introduce innovation in the workplace. The diverse workforce helps to attract and retain the customers in the marketplace as it also helps to reduce the risks and challenges of the global market. By using diversity management, people are easily able to understand and know the culture and languages of different countries. Therefore, the company can gain several benefits with the help of diverse people in the workplace. Now it is recommended that the firm should make unique and effective strategies, policies and plans in the organization to manage culture and diversity issues. Along with this, unique and effective standards and norms must be set by HRM to conduct business operation successfully and correctly. It shall be observed that the organization should set objectives and goals to gain the advantages of diverse workforce at the workplace. In addition, HRM should ensure that written guidelines are relevant and unambiguous and easy to understand each person. Along with this, feedback must be collected by managers to improve and enhance the performance of the workers. Effective and unique communication shall be made by the HRM to communicate and share knowledge, skills and opinion among the workers. Equal rights should be provided to each and every employee in the organization to make happy them at the workplace. There should not be any discrimination in the organization. Additionally, performance management system must be developed and used by human resource management to analyses and identify the skills, talents and potential of the workers. In this way, HRM can analyze the productivity of an individual as it also help in motivating the workforce. Apart from this, unique and attractive recruitment and selection strategies should adopt by the company to attract and retain the employees. Further, an employer should be able to talk and approach with their employees to encourage and motivate them. Trust is a critical tool to build and develop reciprocal relationship with employees at the workplace. Moreover, a leader or manager should provide support to their workers when they are needed. A good manager is responsible to get to know each employees needs, requirements, desires and wants. Additionally, unique training and development tools and techniques shall be used by human resource management to develop skills, experience and knowledge of the workers. Effective rewards and i ncentives strategies shall be adopted by the firm to inspire workers for doing work effectively. References Brownkutskovargo.,(2018). The management of workplace diversity, retrieved https://brownkutschenkovargo.weebly.com/overview.html Sharma.,A.(2016). Managing diversity and equality in the workplace, Cognet Business Management. (pp.1-14). Olsen. E.J., Martins.L.L.,(2012). Understanding organizational diversity management programs: A theoretical framework and directions for future research. Journal of organizational behavior 33(8), (pp.1168-1187), retrieved from https://www.workplaceleadership.com.au/app/uploads/2014/07/OlsenMartins2012-AuthorVersion.pdf Okoro, E. (2012). Cross-cultural etiquette and communication in global business: Toward a strategic framework for managing corporate expansion. International Journal of Business and Management, 7(16), (pp.130-138). Lovvorn, A. S. Chen, J.-S. (2011). Developing a global mindset: The relationship between an international assignment and cultural intelligence. International Journal of Business and Social Science, 2(9), (pp.275-282). Khana, M. A., Afzalb, H. (2011). High level of education builds up strong relationship between organizational culture and organization performance in Pakistan. The International Journal of Human Resource Management, 22(7), Ragir, S., Brooks, P. J. (2012). 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